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| Bid Classification: |
Services
|
|---|---|
| Bid Type: | Request for Proposal |
| Bid Number: | Notice of Upcoming Opportunity |
| Bid Name: | Notice of Procurement - Negotiated Request for Proposal (NRFP) for Digital Development Tracking System |
| Bid Status: | Terminated |
| Bid Closing Date: | Fri Oct 21, 2022 2:00:59 PM (EDT) |
| Electronic Auctions: | Not Applicable |
| Language for Bid Submissions: | English unless specified in the bid document |
| Submission Type: | Hard Copy Submissions Only |
| Submission Address: | This is a notice of Procurement. No Submissions are being accepted |
| Public Opening: | No |
| Description: |
Please stay tuned for an upcoming posting for a Negotiated RFP for a Development Application Tracking System expected to be posted on or around October 21, 2022. Due to a short timeline, we would like the potential proponents to be aware of this intent in advance. A summary of the request is below. DESCRIPTION Waterloo Region (The Region) is a mid-sized community with over 600,000 people located in Southwestern Ontario. The Region consists of seven Area Municipalities: the Cities of Cambridge, Kitchener and Waterloo and the Townships of North Dumfries, Wellesley, Wilmot and Woolwich. The Region is the approval authority and a commenting agency for development applications within Waterloo Region. On an annual basis the Region processes close to 1000 development related applications annually including Plans of Subdivision, Condominium, Official Plan Amendments, Zone Changes, Site Plans and Access permits This Negotiated Request for Proposal (NRFP) is for the procurement, implementation and ongoing support and maintenance of a Development Tracking System (DTS) for the Region of Waterloo, and it’s customers. The new DDTS should transform the current semi-automated service to provide an exceptional customer experience, increase internal process efficiency and reduce the cycle time from apply to approve of all development approval requests. The proponents should be able to display that their solutions are able to achieve the following goals of the project: 1. Reduce average elapsed time to process applications by 25%. 2. Reduce the administration time spent by Planning staff on processing planning applications by 50% (using templated documents, tracking responses, GIS based advice/alerts, online collaboration, etc.). 3. Increase number of applications submitted online to 100% of all applications. 4. Reduce planning status inquiries / contacts by applicant or agent to Planner by 50%. 5. Reduce paper storage costs by 20% and paper use / costs by 50%. 6. Increase customer/applicant satisfaction by 50% 7. Move from 6 monthly status / planning / capacity status reporting to near real time. 8. Reduce the number of delayed responses from application reviewers by 75%.
Any interested proponents that would like to be notified of when this NRFP is posted please email Jesse Clark at jclark@regionofwaterloo.ca stating your full company name and email address the notification should be sent to. |
| Bid Document Access: | Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To obtain an unsecured version of the bid document and/or to participate in this opportunity, an annual or a per bid fee must be paid (annual fee - $461.90, per bid fee - $138.64). |
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